Frequently Asked Questions
What brand of clothing are you using?
Before we launched our company we spent a lot of time getting samples of various brands to decide on the perfect brands and models for each of our designs. For most of our designs we are using Bella Canvas products. Their products look good and they are comfortable to wear. Definitely high quality. For our original IdaTree Design we are using Next Level Apparel at this time. Next Level is also a higher end brand that fit's comfortably. We only want to sell clothing that people will LOVE wearing.
How long does it take you to ship?
We ship within 1-2 business days and very often ship the same day as the order is placed. Shipping generally takes 1-3 days, depending on where you live.
Are your products located in any retail stores?
We have our own Downtown Coeur d'Alene Store on Sherman Ave. Our address is 210 Sherman Ave. Ste 117 and are open from 10am-5pm, Monday through Saturday, and 11am-5pm on Sunday. Come visit us!
My shirt is the wrong size, can I exchange it?
You bet! Send us an email to let us know what's up and we'll give you instructions on how to exchange your shirt. firstname.lastname@example.org